Staying informed before taking off or landing will improve your time at the airport. We’ve curated this comprehensive guide to make your terminal experience even smoother. Here, you’ll find all the details you need to know about the Viva Aerobus O’Hare terminal. From check-in counters and security checks to dining options and boarding gates- everything you need is right here. This guide will help you easily navigate the Viva Aerobus Terminal at ORD International Airport, whether arriving, departing, or connecting to another flight.
You will also find useful tips on terminal services, baggage handling, lounge access, and transportation options. So, before you head to the airport, take a few minutes to go through this guide and make your journey more comfortable and seamless.
Everything You Need to Know About Your Airline and Airport
Wants to know about contact details, address, and official websites of the Viva Aerobus and Chicago O’Hare International Airport, then you have come to the right place. Here you will get all the key details of the Viva Aerobus Chicago O’Hare Terminal. By collecting these details, you can easily plan your trip, avoid confusion at the airport, and get in touch with the airline whenever needed. So let’s grab all the information from the table provided below for an easy and smooth travel.
Departure and Arrival airports
O’Hare International Airport
ORD Airport Address
10000 W O’Hare Ave, Chicago, IL 60666, United States
Viva Aerobus Headquarters: Address and contact details
The airline’s head office, in addition to the city office, also provides services to passengers. It can handle sensitive issues like flight compensation, refunds, lost baggage, missed connections, etc. They work more efficiently to resolve travel matters quickly and ensure 100% customer satisfaction. So, if your concerns go beyond general inquiries or standard bookings, reaching the airline’s head office can save you time and provide better solutions.
Head Office Address
Av. Capitán Carlos León S/N, México (Lic. Benito Juárez), Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
Explore the services and amenities at Viva Aerobus O’Hare Terminal
Furthermore, Viva Aerobus Chicago O’Hare Terminal offers several services and amenities for its passengers’ convenience. The friendly staff is always ready to help with travel needs and provides up-to-date information regarding your flight status and gate details.. If you want to know more, continue reading and find all the services mentioned below!
Reservation Desk
At the Viva Aerobus reservation desk located at O’Hare International Airport, passengers can receive comprehensive assistance for various travel concerns. Whether it’s resolving issues related to flight tickets, addressing inquiries about flight statuses, managing booking amendments, or processing cancellations and refunds, the skilled staff at these desks are equipped to handle all queries efficiently.
Here is the list of the concerns you can clear at this counter:
Flight booking and ticketing cancellation
Modifying or cancelling a reservation
Flight status updates and delays
Baggage policies and allowance
Seat selection and upgrades
Refund request and fare rules
Travel documents and ID requirements
Information on Viva Aerobus policies and promotions
Check-in Counters
The Viva check-in counter at the Viva Aerobus ORD Terminal is the spot to make the boarding process easier for travelers. Here, passengers can complete their check-in, drop off their baggage, and receive their boarding passes. For those looking to save time, the airline also offers self-service kiosks directly at the airport. These kiosks allow passengers to check in, select their preferred seat, and print boarding passes without waiting in long queues. At last, to avoid last-minute stress, it’s best to arrive early and have your travel documents ready.
Information Booths
Reservation booths are designed at every terminal of the airport, from where you can get all the information related to your air travel. At these booths, travelers can inquire about the terminal assigned to their Viva Aerobus flights, get directions within the Viva Aerobus Chicago Terminal, and find out info on parking and transportation options. These booths also offer guidance on the various facilities available at the O’Hare airport.
What information can you collect from this counter?
Terminal details for your Viva Aerobus flight
Direction within the O’Hare Viva Aerobus terminal
Parking location and rates at O’Hare Airport
Information on airport facilities like lounges, restaurants, restrooms, etc
Airport hours and security checkpoint locations
Immigration Counters
Foreign passengers have to complete a few more formalities before heading to the ground transportation. At the counter, passengers will have to present relevant documents to enter the country. The staff will also ask some questions regarding your reason for visiting and the period of stay. They may also take your fingerprints and photo as part of the process. Once everything is checked, you can proceed to collect your luggage and continue the journey.
Additional facilities available
There is a lot to explore at the terminal, including restaurants, shops, and comfortable waiting araes. You can also find services like free WiFi connectivity, a changing station, and an informational desk to help you during your wait.
Ticket Booking and Cancellation
Airport Transfers
Flight Information/Flight Status
Animal Relief Area
Airport/Inflight WiFi
Unaccompanied Minor Service
Duty-Free Shopping
Baggage Allowance and Handling
Customer Service Desks
Food and Beverage Options
ATMs and Currency Exchange
Restrooms and Family Restrooms
Accessibility Services
Charging Stations
Parking Services
Medical Assistance
Lounge Access
Luggage Carts
Baggage Wrapping Services
Travel Insurance Services
Final Thought!
Make sure you have all your travel documents, such as IDs, passports, visas, and other relevant papers, ready and easily accessible before heading to the Viva Aerobus O’Hare terminal This will help you avoid any unnecessary delays or issues during your travel process.
Frequently Asked Questions
What terminal is Viva Aerobus in O’Hare?
Viva Aerobus operates from Terminal 5 at O’Hare International Airport.
How early should I arrive at Terminal 5 for a Viva Aerobus flight?
It is recommended to arrive at least 3 hours before your scheduled departure time for international flights and 2 hours for domestic flights.
Is WiFi free at Viva Aerobus O’Hare terminal?
Yes. Passengers can use the free WiFi at the Viva Aerobus O’Hare terminal.
Where is the head office of Viva Aerobus located?
The head office of Viva Aerobus is located at O’Hare International Airport.
Can passengers bring their pets on Viva Aerobus flights?
Yes, the Viva Aerobus allows small pets to travel in the cabin. But make sure you review the airline’s pet guidelines.
